Second medical opinion

Making an informed decision based on the certainty a second opinion brings with it.

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What persons insured with CONCORDIA can expect:

  • An objective and unbiased second opinion by a chief physician or senior physician of the Lucerne Cantonal Hospital.
  • The basis for this file assessment is your existing examination findings (for example, X-rays, CT scans, MRIs, and blood tests).
  • You will receive the second opinion within 14 working days.
  • A clear result: confirmation of the planned treatment or alternative treatment suggestions.
  • For persons insured with CONCORDIA who have PRIVATE, SEMIPRIVATE, LIBERO or GENERAL Hospital Insurance, CONCORDIA will assume the costs associated with the second opinion if it is applied for on this website.

Practical instructions for completing the form

  • Allow about 30 minutes to apply for the second opinion.
  • The greater detail you use to describe your health situation, the more meaningful any second medical opinion will be. If very little detailed information is available, a second opinion might not be provided.
  • Have your medical documents ready. If you do not have any or all of your medical documents, first request them from your doctor.
  • Your data will not be stored if you cancel the application.
     

Apply for your second opinion now

Please answer the following questions to see whether the prerequisites have been met:
Treatment
An operation or medical treatment was recommended to me. It is not an emergency.
Test results
I have the necessary medical documents available in either electronic or paper form for the file assessment (for example, the lab report, CT scans, MRIs or X-rays, operation report and hospital discharge report). These documents are exclusively about me and are no more than six months’ old.
Hospital insurance
I have PRIVATE, SEMIPRIVATE, LIBERO or GENERAL Hospital Insurance with CONCORDIA.
Assumption of costs
The planned treatment is a mandatory benefit under mandatory health care insurance legislation (OKP/AOS/AOMS).
Lucerne Cantonal Hospital
The first treatment recommendation for your current symptoms was provided by a doctor from Lucerne Cantonal Hospital (whether from the Lucerne, Sursee or Wolhusen sites). 

In order to avoid any conflict of interest, a referral from Lucerne Cantonal Hospital will not be appropriate. In this case, please contact CONCORDIA: +41 41 228 09 94

The prerequisites for applying for a second opinion have not been met.

Any questions? Please contact CONCORDIA: 
+41 41 228 09 94 or healthcompass@concordia.ch

 

Here's how

1. Check that prerequisites are met
2. Complete questionnaire
3. Submit documents
4. Send

Important

If the first treatment recommendation for your current symptoms has been made by a doctor from Lucerne Cantonal Hospital (whether from the Lucerne, Sursee or Wolhusen site), a second opinion from Lucerne Cantonal Hospital will not be appropriate, as it may raise conflict of interest issues. In this case, please contact CONCORDIA: +41 41 228 09 94

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